Welcome to Alerant / Technological Solutions / Portal and Teamwork Solutions

Communication in One Place

Displaying corporate processes
Content management
Building B2B and B2C infrastructures
Teamwork providing

Portal and Teamwork Solutions

Corporate intranet portals, when content management tools are integrated to them, are able to collect all information in the company which was recorded formally and make it searchable. However, the actual corporate knowledge contains the knowledge present in the practice of executing processes and in the head of the employees. The knowledge hidden in processes can appear in blogs and forums, and it can be implemented in process management engines. Using collaboration techniques, knowledge possessed by employed can be collected and becomes available. These elements will then appear on the corporate intranet portal, and can be re-used in the daily operations.

Web2.0 solutions – blog, wiki etc. – play a more and more important role in internal cooperation and communications in addition to traditional teamwork support solutions (static intranet portals, document sharing, forums, mailing lists, instant messaging.
In order to achieve a more efficient cooperation, the communication of corporate employees has to be connected tightly. They need to know each other and have the ability to reach each other directly. In order to achieve this, convergent telecom services are needed which tell us which channel can be used to contact or reach the user (e-mail, instant messaging, mobile, IP-phone etc.) in any given moment.
The widespread acceptance of standards makes it possible for the portals to actively connect to the applications used. The most modern portal framework systems collect the contents and functions of the portlets provided by the various background systems, and display them in a uniform interfaces, complete with access control and customization options. The information made available by traditional and new collaboration tools is diverse and scattered, search and orientation is assisted by various tools for categorization (labeling etc.) and content management tools.

Tasks:

Surveying corporate processes.

Re-planning processes.

Establishing a portal framework system.

Integrating the portal to background systems.

Building a uniform IT-telecommunication platform for convergent services.

Establishing procedure and communication regulations.

Implementing the Single Sing On (SSO) function.

Constant content monitoring (monitoring adherence to regulations).