The Hungarian Telekom linked together the supply of T-Com, T-Online and T-Kábel branches and made it available for its customers under the brand name of T-Home. The integrated services facilitated to reach and manage the client information on a unified way which eased up not only the work of customer service. The Hungarian Telekom perceiving the requirements of the market made  the details of orders and services of its customers available. With the help of the application which supports the online shopping the individual customers and small-, and medium-sized companies can gather information about their orders and subscriptions or being able to modify them on the screen of  My T-Home attached to T-Home portal.

In 2004 T-Mobile Plc. (now Hungarian Telekom) having more than 4 million customers created a tailor-made service package called Telemátrix for its business customers. The management of services included in the package required a big work load from the Hungarian Telekom and besides customers wished to handle their certain telecommunication services individually. Such an application was needed to establish which helps business customers on a web interface to follow and maintain easily or modify their ordered services and details attached to them.

T-Kábel Hungary is the second biggest cable television supplier in the domestic market it offers nationwide analogue, satellite and digital cable television services. They sell their offerings in three bigger and in several smaller packages which means a huge workload for the personal customer services and for the call center both. It was necessary to carry on an online platform which helps customers to know more about their ordered services, new options and can modify their existing subscriptions.

Erste Bank Hungary Nyrt. intended to capitalize on the advantages of online communication for supporting its external and internal processes. The bank wished to conduct online surveys on its website to reduce the workload of its customer services department, and to provide a convenient solution for its users. A new application had to be developed for creating and managing dynamic forms. In addition to cost effectiveness, it was an important factor to properly organize the large amount of surveys the bank uses, so they could be handled easily.

The task was to create an up-to-date, unified system which is able to provide appropriate labour market information for Hungarian authorities, employers and employees.