Magyar Telekom decided in 2006 to integrate its business branches T-Mobile and T-Com in order to create a standardized environment for its informational systems, as well. The most important aspect by building the new infrastructure was to create the process-based business operation. Faster and more precise client service and decrease in the time period of business needs procedure was expected from this new infrastructure.

The business processes of the two companies had to be integrated after the merger of T-Mobile Hungary and Hungarian Telecom. The aim was to develop a transparent and flexible infrastructure, which is easily manageable and provides a basis for further developments, as the company wishes to develop discount tariff bundled, convergent fixed and mobile solutions.

Magyar Telekom Plc. intended to place its intelligent network services on a modern, Java and SIP technological base. The reason for this is the ever-increasing demand for customized solutions and convergent solutions encompassing all three areas of telecommunications (landlines, mobile and internet). A SIP-based (IP Multimedia Subsystem compatible) system is created during the project, which supports the creation of unified voice, data and multimedia communications services based on an IP-network.

T-Mobile Rt. (now days Magyar Telekom) used links between databases to provide data connection between its background systems. This solution created a structure that is jumbled and which can hardly be handled. T-Mobile decided to develop a central distribution system and a long-term solution that is simple and gives a comprehensive solution to various data construction and applications using communication.

Erste Bank Hungary decided to reorganise the processes of  teleband customer services and to make more effective the informatics infrastrucure in 1996.  It was important to the telebank customer service to fulfil those tasks through electronical way which were done on paper base in writing and so the customer service could become more precise and quicker.  Information specialists forecast the decrease of operation expenses from the clear and centred system.

The Hungarian subsidiary of Erste Bank bought Postabank in 2004, thus the integration of the existing technological equipment of the two banks become necessary, because earlier Postabank used a separate account management, cash management and credit management application. Besides this, Erste Bank wished to replace its outdated technological infrastructure. Forms were used as a user interface in 150 branches, moreover, the tellers had to use two different branch applications. Further aim was to integrate their call centre into the back-office to provide the users with a real time multichannel service.

With the merge of Postabank and Erste Bank it becomes indispensable to integrate the IT systems of the banks in order to serve clients more effectively. One of its elements is the migration, upgrade and integration of Széchenyi Card System in which the Széchenyi card system of Postabank was integrated with the accounting system of Erste Bank. The solution supports the necessary tasks from the arrival of Széchenyi card claim up to credit granting, delivery of the card and in the meanwhile monitoring the usage of it.