The number of services increased and these are available through more channels (Internet, mobile phone). More and more enterprises establish collaboration with respect to specific services. For instance an other Internet-based enterprise may open a gateway to a bank’s financial services. Moreover, services are becoming more customized. It is important for the customer to be able to handle and manage the services in a uniform manner and receive information about them easily and flexibly.

Services implementing complex in-company and external collaboration require integrated, stable, secure and by-far flexible IT infrastructures. It is essential that information generated by scattered applications become transparent and reusable. Such IT systems should be established, where new services are implementable in accordance with the market expectations and within a short timeframe. For banks and insurance companies it is especially important to establish a stable, downtime-free, reliable infrastructure with maximum security.

Relying on its several-year experiences, Alerant provides comprehensive solutions and tools that range from the elaboration of individual tasks to the creation of complex systems. In addition to offering the right tools, Alerant gives assistance with software development, project management and consulting activities for the creation of applications and infrastructures and also provides support during the course of operation. It offers complex solutions in individual, special areas, too.